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   Over Surgery & Pharmacy       

         1 Drings Close, Over, Cambridge, CB24 5NZ

         Phone: 01954 231550   |   Fax: 01954 231573

         Full Contact Details

FLU VACCINES ARE NOW AVAILABLE. PLEASE BOOK AN APPOINTMENT WITH A NURSE.

 

NEW:

Additional GP Appointments released

Until 31st March 2017 we are working with NHS England to offer extra GP appointments.  This is because we know that there are times you want to be able to see a GP at short notice.  We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.

 

The extra appointments are bookable on the day by ringing reception on the usual number or by booking online.

  

If you are not able to attend an appointment you have booked, for whatever reason, please let us know.  We can then offer that appointment to someone else that needs it.

 

 Appointments

 


 

An appointment is normally made for 10 or 15 minutes and is for one person. Some nurse appointments will take longer, and reception staff are aware of this and will make the necessary adjustments. If you have more than one problem to talk to a doctor about then please book a double appointment..

 

Please let us know if you no longer need the appointment, or if you cannot make it for whatever reason.  This means that we make the most effective use of the time of the doctors and nurses.  

 

If we have your mobile phone number we can send you appointment reminders by text message - if you're registered for Online Services you can update with us your mobile number here.

 

Once you're registered for Online Services you can cancel or view your appointments online.

 

Booking Appointments Online

You can use our online service to book the following types of appointment: 

  • GP telephone consultations
  • all routine GP appointments
  • flu immunisation clinics
  • blood tests

If you would find this service useful and you are already registered for SystmOnline (eg for repeat medication requests), click the image below to book your appointment:

 

Click to book an appointment online

 

If you would like to register for the service or see an explanation of how to use it, click here.

 

 

Managing your Appointments Online

You are able to View and Cancel your appointments online.

 

If you have already have an Online Services User Name and Password, and your appointment is more than 1 hour ahead, please click on the picture below to cancel the appointment.  

 

You can also use this same link to view details of past and future appointments.


New repeat service

 

...but if you haven't yet registered for Online Services, please bring Photo ID (driving licence or passport) with you and ask for a User Name and Password next time you are in the surgery.   This will let you Request Repeat Prescriptions and Change Contact Details as well as viewing and cancelling appointment details.

 

If you need to cancel an appointment with less than one hour's notice, please call reception on 01954 231550.

 

Our Appointment Targets

Our aim is for you to be able to see a health professional (eg a nurse) within 24 hours (one working day), or a doctor within 48 hours (two working days), although this may not always be possible.

 


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